The +/E in Team

By Tom Wiseman | 17 October 2022

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"Great things in business are never done by one person; they're done by a team of people" – Steve Jobs

Traditionally a quieter quarter owing to summer holidays, things have been anything but quiet at Enhance during Q3. In fact, we have had our busiest period of talent acquisition ever and hired across all functions of our business to help manage the organic growth we are delivering.

We remain a relatively small team that leverages technology to scale our output, but ultimately a business is the sum of its people and we are always looking for individuals with the personality, skillset, and values to make Enhance the preeminent investment oversight provider to the global fiduciary community. 

During the quarter we have welcomed:

- Patrick Maloney as an Investment Consultant in our Advisory Team, focusing on our Portfolio service
- Bill Higgins as an Operations Manager to project manage a wide range of data, development and process improvements 
- Claire Davidson as an Investment Analyst in our Relationship Management Team, working on report writing and verification 
- Tafadzwa Demba as a Developer in our Development Team, working on maintaining and enhancing our Mosaic software

All are experienced investment or technical professionals that we are very pleased to have onboard and have no doubt that they will individually and collectively add significant value to Enhance and our clients in the months and years ahead.

Our new joiners add to numerous other hires we have made in 2022 so far and we hope to add one or more Data Analysts to our ranks before the end of the year. We also welcome speculative applications from individuals that are interested in what we do and are looking for a career in investment oversight:

Alongside our hiring exploits, we have continued to invest in our people through sponsorship of professional qualifications. This quarter Zac Lu, Research Analyst, successfully completed the full CFA qualification and Raoul Harris, Automation Manager, is now hot on Zac's heels having passed Level 2 in the period. More exam results to follow next quarter too.

More generally, we have successfully secured another multi-national oversight client and begin onboarding this fiduciary business in Q4. Our success was underpinned by our commitment to innovation and technology, with fiduciaries beginning to identify that Enhance is a partner that is aiming to grow and evolve with their business and not merely a service provider.

We have also created and implemented a Relationship Management Team (RMT) under the lead of one of the company's Founders, Richard Sayers. RMT will lead all intermediary relationships with a primary focus on delivering our Monitoring service and coordinating the introduction and activities of our Advisory Team (Portfolio & Consultancy). 

As part of this change, we are developing a new suite of CPD presentations which we will begin to offer to intermediaries in Q4. Each presentation covers a different component of investment oversight for fiduciaries and we are designing them in such a way that they are useful to senior and junior professionals alike. Watch this space.

In the quarter ahead we will be busy onboarding new business, servicing existing clients and of course getting our new team members trained and embedded at Enhance. We enjoyed sponsoring the TrustQuay Forum 2022 and look forward to attending and participating in various industry events in the lead up to Christmas.

As ever, I purposefully remain at our clients and prospects disposal to discuss your requirements and how Enhance can help. The beauty of employing small, agile businesses is the genuine access available to senior stakeholders and that's very much the case at Enhance. 

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Best of luck for the rest of 2022.